FAQs2024-07-02T20:08:31+00:00

Questions?

IF YOU DON’T SEE IT HERE, GIVE US A SHOUT.

Questions?

IF YOU DON’T SEE IT HERE, GIVE US A SHOUT.

Online Store FAQs

Online Store Order Shipping & Returns2024-06-02T15:51:40+00:00

Please see our Shipping & Returns page for details.

International Shipping – Online Store Orders2024-06-02T16:02:56+00:00

Our online store does not currently calculate shipping for addresses outside of the USA. If you have plenty of time and don’t mind international shipping costs, please contact us for a custom shipping quote.

Help me understand how many pages are inside your Passport Favors that are available in your online shop?2024-07-02T18:42:31+00:00

The following details are specifically for our “Passport Favors” which are available on our online shopping cart here: Custom Paper Works Passport Favors.

You can build your own sample to visualize the page count this way:

Take 7 sheets of scrap paper. Or 7 sticky notes. Whatever you have around.
Stack them up. Then fold the whole stack in half at the same time.

The outside sheet would be the cover. Ours is made of heavy cardstock in a gorgeous color as shown in the product photos. The inside front and back covers will be the same color as the outside front and back covers. Printers count these as 4 “pages”:  front cover (1), inside front cover (2), inside back cover (3), and outside back cover (4).

The remaining pages that are now inside are the inside passport pages. Ours are made of a nice quality, bright white, uncoated/matte paper that’s a little heavier than most standard home printer or copier paper.

Now count those inside pages the same way that book pages are numbered. You should reach a count of 24.

The total page count including covers is now 28. This is also known as a “28-page booklet”, or some printers refer to it as a “24+4 book” and occasionally it would be referred to as a “14 printer spreads” or a “7-sheet” book. They all mean the same thing once assembled in booklet form.

Can you customize Online Store Items with different cover designs or printing inside the pages?2024-07-02T19:13:52+00:00

For orders of 200 or more, and if you have at least 6 weeks lead time, we can provide a quote for fully custom-made passports. Pricing is AT LEAST DOUBLE compared to what you see in our online shop based on 200 or more, because of the addition of custom design time and separate print run. Provide tons of details about what you are have in mind when requesting a quote here.

The pre-made Passport Favors are quite perfect for most events just as they are, though!

If you don’t have the budget for custom passports, consider getting a custom rubber stamp to stamp the first page of the favor book with. Or printing your own photo stickers for the inside front covers. Or tie a ribbon around the covers with a hand-written or stamped tag with guest names.

Combo Pack Color Questions – Can I get just one of the colors I see in a Combo Pack? – Can I pick out a specific set of colors? – Can I swap colors in a Combo Pack?2024-06-03T00:20:36+00:00

Combo Packs are SOLD ONLY AS SHOWN with a variety of colors. 

You will receive the approximate color balance shown in the photos – but the counts of each exact color may not be the same from one pack to another.
For example, if the photo for a color pack shows 3 teal, 3 light blue, 2 white, and 2 dark blue – some packs may have exactly that. But some may have 2 teal, 2 light blue, 3 white, and 3 dark blue.

So the Combo Packs are best for when you want an assortment of colors in general – but aren’t tied to exact quantities of each shade. They make great colorful displays at events or give kids some options to pick from. But we don’t recommend them if you are trying to itemize out specific colors for specific people or different display locations.

You can always order a variety of different solid color packs. (Order 2 packs of navy blue + 2 packs of a light blue + 2 packs of red, etc… then mix them up when you receive them.) Or consider sticking with just traditional navy blue passports – these work great with lots of color schemes simply because it closely resembles the real thing.

Can I see the EXACT colors I will get in a Combo Pack?2024-06-02T17:08:42+00:00

NO TWO COMBO PACKS ARE EXACTLY THE SAME as far as the exact papers or number of each color within the packs. The Combo Packs are meant to include a fun variety of shades so that your guests, students, or attendees can pick their favorites for an even more personal keepsake or favor.

The photos for each Combo Pack do show the range of general colors you may receive. But the quantity of any particular color in the packs may vary.

You will receive the approximate color balance shown in the photos – but the counts of each exact color may not be the same from one pack to another.
For example, if the photo for a color pack shows 3 teal, 3 light blue, 2 white, and 2 dark blue – some packs may have exactly that. But some may have 2 teal, 2 light blue, 3 white, and 3 dark blue.

What if there is not enough of the Combo Pack or Color I liked in stock?2024-06-02T17:09:06+00:00

When our Limited-Edition Combo Packs are gone, they are GONE for good.

Consider picking a few coordinating colors from the regular packs to supplement your Combo Pack, or add a traditional navy blue passport for an authentic-looking option to mix in.

Will you be restocking the colors?2024-06-02T17:13:58+00:00

The current Combo Packs are all “limited editions”. They will not be restocked in the same way they are shown currently. If you love them, snag them before they are gone.

Basic blues, reds, pinks and other single-color packs may be restocked with similar color shades in the future, but the papers may not be exact matches to what is currently on the site.

We will restock certain colors or Combo Pack combinations based on popularity.

Didn’t I see these on a major retailer website?2024-07-02T18:20:07+00:00

You didn’t see OURS, which are made in the USA by a small, independently-owned business in Michigan.

We use premium cardstock covers and heavier inside pages and have sized our Passport books to match the size of real passports (surprisingly, this costs more than making them a random size).

Most of the similar products seen on the mass sales websites are imported, use thinner papers, and are not the same size as a real passport. Many also don’t have authentic-looking rounded corners, and are available in limited colors.

Please consider shopping small, family owned, and made in the USA.

By the way …
made in the usa.

Located in Michigan, we print our products locally in the Midwest. We provide the same personal customer service whether you are a small business or a large conference or event organizer.

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